Integration & Support

Artabos is not just software. Every deployment comes with hands-on integration services and ongoing support from the team that built it.

We don't hand you a container image and walk away. We work alongside your treasury and IT teams until payments are flowing and statements are reconciling. Your go-live is our go-live.

Onboarding

From kickoff to production

1

Discovery & scoping

We review your SAP landscape, payment volume, currencies, and existing bank connections. We map your current payment flow and identify where Keeta and the Artabos Rail fits — which house bank codes, which payment methods, which statement import jobs. No surprises later.

2

Environment setup

We deploy the needed Artabos Connectors in your infrastructure — your cloud, your Kubernetes cluster, or a standalone VM. We configure the database, set up the file watcher directories, and integrate you into your Keeta network accounts. Your signing keys stay in your KMS from day one.

3

Shadow mode

Artabos Rail runs in parallel with your existing bank. Real payment files are ingested and processed, but no money moves. We compare our generated statements against your bank's statements to verify the auto-match rate. Your treasury team sees the same data they always see — plus our output alongside it.

4

Controlled go-live

We start with a small subset of payments — typically intercompany transfers where you control both sides. We watch the first real settlements together, verify finality, and confirm that camt.053 statements import cleanly into FF_5. Volume scales up gradually.

5

Full production

Once match rates are confirmed and your team is comfortable, we move all configured payment types to Keeta including the Artabos Rail for the SAP portion. The operator console will give your treasury team real-time visibility. We stay closely engaged through the first full statement cycle.

Included with every deployment

What you get

Dedicated integration engineer

A named engineer who knows your environment, your SAP configuration, and your payment flows. Not a rotating support desk — the same person from kickoff through go-live and beyond.

Deployment in your tenancy

We deploy directly into your cloud or on-premise environment. Docker container, Helm chart, database migration scripts — all configured for your infrastructure. We don't host your data.

Shadow mode validation

We run alongside your existing bank for as long as you need. We compare statement output side by side and don't push for go-live until the numbers match. No pressure, no timeline games.

Production monitoring

Alerting for stuck payments, submission failures, statement gaps, and circuit breaker events. We monitor alongside your ops team and respond to anomalies before they become incidents.

Version upgrades

New format support, Keeta network upgrades, and compliance updates are rolled out as container image updates. We coordinate upgrade windows with your team and validate in staging before production.

Compliance documentation

Architecture diagrams, data flow documentation, and audit trail specifications for your internal compliance and security review. We support your SOC 2, ISO 27001, or internal audit processes with the documentation they need.

Ongoing support

Support that scales with you

Standard

Included

  • ✓ Business hours support (CET / EST)
  • ✓ Email and ticketing
  • ✓ Quarterly business review
  • ✓ Container image updates
  • ✓ Sanctions list auto-sync
  • ✓ Operator console access
Enterprise

Mission-critical

  • ✓ Everything in Professional
  • ✓ 24/7 on-call support
  • ✓ Named support engineer
  • ✓ SLA-backed response times
  • ✓ Multi-entity and multi-region
  • ✓ On-site workshops

Let's scope your integration

Tell us about your SAP landscape, payment volumes, and currencies. We'll map out the integration path and timeline — no commitment required.

Get in Touch